1. Introduction
HBS Partner Central ("we", "us") is committed to protecting the personal data of our partners and their guests. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
2. Information We Collect
- Account data — company details, contact names, email addresses, and phone numbers provided during registration.
- Booking data — guest and delegate names, stay dates, and details needed to fulfil a reservation.
- Usage data — how you interact with the Platform, collected to improve our service.
3. How We Use It
We use personal data to verify partner accounts, process and confirm bookings, provide customer support, issue invoices, and comply with legal obligations. We may send service-related communications about your bookings and account.
4. Sharing
We share only the information necessary to fulfil a booking with the relevant hospitality supplier. We do not sell personal data. Limited data may be shared with payment processors and service providers who act on our behalf under confidentiality obligations.
5. Retention
We retain personal data for as long as your account is active and as required to meet legal, accounting, and reporting obligations. When data is no longer needed, it is securely deleted or anonymised.
6. Security
We apply appropriate technical and organisational measures — including encryption in transit, access controls, and regular reviews — to protect personal data against unauthorised access, loss, or misuse.
7. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and object to certain processing. To exercise these rights, contact us using the details below.
8. Contact
For any privacy questions or requests, email info@hbspartnercentral.com or call +256 787 070 551.